Spontaneous restarts, why?

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Spontaneous restarts, why?

Postby mogwai » Tue Oct 08, 2019 8:10 pm

Hi All,

Today I saw my Toon 1 spontaneously restarting several times. I have no clue why this is happening and how to find out what is wrong. Any hints?

I'm running the latest firmware (5.13.12) and all toonstore apps are updated to their latest versions..

Thanks in advance.
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Re: Spontaneous restarts, why?

Postby Toonz » Tue Oct 08, 2019 8:24 pm

usually Toon reboots when it runs out of memory (RAM).
Removing custom apps helps or disabling native functionality via the TSC tab in the menu
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Re: Spontaneous restarts, why?

Postby mogwai » Wed Oct 09, 2019 8:11 pm

I already had most native functionality disabled (except zon op toon :)) and only a few toonstore apps installed. The problem magically disappeared again, let's hope it stays like that...
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Re: Spontaneous restarts, why?

Postby SDeath » Wed Oct 09, 2019 9:38 pm

I saw the same thing after upgrading to 5.13.9 but I also didn't remove the native Toon apps so that might be it.
I will upgrade to 5.13.12 now and remove those apps.
Toon1 running firmware 5.2.11 (rooted)
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Re: Spontaneous restarts, why?

Postby maikelvds » Sat Oct 19, 2019 11:25 pm

I have also this issue. This evening he is restarting continously .
When I want to go in the menu it is working for 3 seconds and return to the main screen again.
After a few minutes Toon is freezing and I have to wait for a restart...

This afternoon it was working perfectly. I did nothing in between and now he is not working anymore...

Help?
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Re: Spontaneous restarts, why?

Postby maikelvds » Sun Oct 20, 2019 12:00 pm

Just updated to latest version, update was succesfull but Toon is still restarting complete time.

Also tried to remove some custom apps.. So I don't think it is the RAM memory..
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Re: Spontaneous restarts, why?

Postby maikelvds » Sun Oct 20, 2019 12:18 pm

Now I deleted almost all custom apps and it is working again...
Now piece by piece reinstall.
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Re: Spontaneous restarts, why?

Postby michel30 » Fri Nov 01, 2019 8:30 am

Hello,

I use a Toon 1 with firmware 5.15.6 and I notice that the Toon restarts spontaneously and sometimes it gets stuck when I click on an app for example TSC menu.

I used the same apps as on the other firmwares.

Calendar
waste calendar
Temperature logger
Buienrader

Is there a log file somewhere so that I can see what the issue is and why the toon is acting so weird now with the latest firmware?

Regards,
Michel
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Re: Spontaneous restarts, why?

Postby TheHogNL » Fri Nov 01, 2019 8:42 am

michel30 wrote:Hello,

I use a Toon 1 with firmware 5.15.6 and I notice that the Toon restarts spontaneously and sometimes it gets stuck when I click on an app for example TSC menu.


Is there a log file somewhere so that I can see what the issue is and why the toon is acting so weird now with the latest firmware?



This is most probably a memory issue. 4 custom apps is on the limit for a toon1. Please run update-rooted.sh with option -f as I have recently (13 days ago) added some memory tuning options for the toon1. Reboot afterwards.
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Re: Spontaneous restarts, why?

Postby Mixpower » Mon Nov 11, 2019 11:30 am

I have the same problem, since 5.15.6 it reboot's randomly 2/3 times a day for no reason.
I have not installed any extra apps and only use it for power monitoring and never had such issue before,
can I downgrade the Toon to 5.13.12?
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Re: Spontaneous restarts, why?

Postby TheHogNL » Tue Nov 12, 2019 1:45 pm

No that is not possible. But try another 'update-rooted.sh -f'. I recently add some memory tweaking options for the toon1. I think that helps a lot.
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Re: Spontaneous restarts, why?

Postby Mixpower » Tue Nov 12, 2019 5:08 pm

TheHogNL wrote:No that is not possible. But try another 'update-rooted.sh -f'. I recently add some memory tweaking options for the toon1. I think that helps a lot.

Great I'll try that right away!
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