HS3PRO - Slow Response and log warnings

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HS3PRO - Slow Response and log warnings

Postby raymonvdm » Wed Oct 09, 2019 6:47 am

For some time i'm experiencing slow response on HStouch and device responses on motion detection.
So it was time to dive into this, but without success so far

I have updated Windows 10 to the latest version and also HomeSeer and all Plugins

I'm not sure what to do next, i sometimes get this log warning



Warning Dropping event callbacks due to full queue (Type: RUN_SCRIPT_SPECIAL) (2000 entries), system may be too busy, plugins and HSTouch may not receive all device updates
okt-09 07:24:37
Running HS3PRO on PC with Z-Wave / OpenTherm / Plugwise / RFXcom / MQTT / XAP400 / Logitech Media Server and Squeezelite on PI`s
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Re: HS3PRO - Slow Response and log warnings

Postby AshaiRey » Wed Oct 09, 2019 9:34 am

looks like you got a script that is not ended before the next one calls the same script. It also appears the include an event because your event queue is filled.
You might try to disable the event system for some time to let the system catchup en process the events that are ongoing.
Bram
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Re: HS3PRO - Slow Response and log warnings

Postby raymonvdm » Wed Oct 09, 2019 9:36 am

I have restarted the system multiple times, so if it is an event i would like to know how to find this event. Because the issue is recurring


I think i have found an issue, but i`m not shure if it related to my setup or to the plugin of JowiHue. I have found out that my HUE bridge actually sends a lot of traffic. And i have two rooms in the JowiHue:JowiHue floor:room wich update every 2 a 3 seconds. I don`t think this is correct

Image
Running HS3PRO on PC with Z-Wave / OpenTherm / Plugwise / RFXcom / MQTT / XAP400 / Logitech Media Server and Squeezelite on PI`s
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Re: HS3PRO - Slow Response and log warnings

Postby AshaiRey » Thu Oct 10, 2019 9:16 am

in the setup screen there is an option to turn of to catch up events in case of an outage.
If this is the case the an HS restart won't fix the problem. Still all the events that are in line will kick in again and have to be processed.
So make sure that this won't happen.
There is also an other otion in the set to turn of the event system. With that turned off HS should be responding better to manual control.
Turn all pluging off and see if your system recovers.
Also keep an eye on the events trigger times because it can give you an hint of wich event is triggering.
To make things more complicated, i had once a script that failed and because of it it was creating a flood of events that aal had to be processed.
Hope you get this fixed.
Bram
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Re: HS3PRO - Slow Response and log warnings

Postby raymonvdm » Thu Oct 10, 2019 2:34 pm

- Enable event catch-up upon power restoration = Off
- Do not allow scripts to run during recovery = On
- At startup, delay recovery by # seconds = 30
Running HS3PRO on PC with Z-Wave / OpenTherm / Plugwise / RFXcom / MQTT / XAP400 / Logitech Media Server and Squeezelite on PI`s
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Re: HS3PRO - Slow Response and log warnings

Postby AshaiRey » Fri Oct 11, 2019 10:50 am

One additional tip.
If you see that the amount of events isn't growing. The system only have to reduce the large number of backlog events.
If that's the case you can also remove them manually from the database. (Make a backup first.)
If nothing has changed you can also try to start your system with an older backup of the database
Bram
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