Plugwise no information in view

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kdrkdr

Plugwise no information in view

Post by kdrkdr »

I don't get data in the general view from june 15th 14:00 hours. I can see the current usage!
version 2.15 (20100328.0). Am I the only one????
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Rene
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Re: Plugwise from june 15 th. no information in view

Post by Rene »

No, I do not recognize this behaviour.
Rene.
kdrkdr

Re: Plugwise from june 15 th. no information in view

Post by kdrkdr »

Rene wrote:No, I do not recognize this behaviour.
I am using Windows 7. I suspect the latest update. Are you using windows 7?
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Re: Plugwise no information in view

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No I am running Plugwise still on WindowsXP.
Rene.
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Re: Plugwise no information in view

Post by Rene »

I realised I had a test set of Plugwise running on Windows7. I checked and indeed the overview show the last results at 15/6 between 13:00 and 14:00.
Rene.
kdrkdr

Re: Plugwise no information in view SOLUTION

Post by kdrkdr »

Disconnecting all circles for a couple of seconds makes the system working again. (told by the helpdesk) All data from june 16 th seems to be lost! @#$%^&*(.
I think PlugWise should warn all customers. Sometimes I do not start the program for weeks and I will not be the only one. If customers discover this bug after weeks they will be very dissatisfied I suppose

I think this is a very serious bug!!!!
kdrkdr

Re: Plugwise no information in view. Real solution

Post by kdrkdr »

Installing Source 2.16beta , www.myplugwise.com/source/pwsetup_2.16beta.exe Solved the problem. The missing data is visible again!!!
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