New Release Source 2.16 and new firm release

[Darwusch]

I updated to the new source and the new firmware when it was available.
It seems there's a new bug introduced in the source or the firmware which was not there before.
Sometimes, the power usage is almost zero for a plug (sometimes several plugs at the same time, sometimes only one plug).
It's always at the start of a new day: at 0:00h
See screendumps.

Nobody else experiencing this?
Surprises me, cause it started occurring since the update.
Reinder, can you help me solve this?

[Rene]

No I do not experience this. Though I had one problem after upgrading, my Circle+ could not be found. I had to reset the Circle+ and expected I had to reset all other Circles. To my suprise, and relief, all Circles were found after I had reset the Circle+.

[yjb]

I've not seen that issue here either. You might want to try a forced refresh by holding shift while selecting "refresh"

One thing I noticed is that, after application start-up, most of the plugs are quicker detected. In the past I sometimes had to start the source a couple of time before all plugs were online.

[PietjeNL]

No problems here, works like a charm.
Probably u already tried to reinstall the source?

[Darwusch]

Thank you all for your help.

Glad to hear it doesn’t seem to be a bug then. But sad for me it does happen in my data after updating
Reinstalling the source can't help and a forced refresh I already did.
I'm thinking of flushing the whole database and reset the plugs to zero.

Reinder, I would appreciate your thoughts on this one.

[Bwired]

I think reinder is on holiday or something? I Exspect him to reply also as he started the topic!

[Reinder]

I personally don't have this issue, and I have not heared from it else. So I think it's a incident, but never less a problem.
Did you contacted the Plugwise helpdesk already.

Please before deleting the database, first make a backup file!

[Reinder]

@ Darwusch

Could it be that your plugs are getting powerloss just before the ending of the hour?
It's the only way that power pulses gets lost in the plug. So if (for what reason I don't know), a plug gets powerloss just before the whole hour (let say 0:58 or 8.56u..) the pluses of that our are lost. After the hour the pulses are stored in the memory.

[Darwusch]

Thanks for your respons Reinder.
There is no powerloss in my house, the devices are still running when the dip in the Source occurs.
I just sent this issue to the helpdesk.

[Reinder]

What you might could try is pressing the refresh button, but at the same time, hold the left shift.
Than the Source is checking if all data from the plugs is stored in the Source.
If you get a message that there is no missing data, you know that it's not an issue of missing entries in the database.

If so, you might empty the database (hacking the mdb file), so the Source is forced to retrieve the data again. This is absolute no normal procedure (only done by the helpdesk), but when you first make a normal backup, the risks are minimum.

[Darwusch]

As written above, the shift refresh didn't fix it.
I received a reply from the helpdesk. First they asked for my database, which I sent to them.
Then I received this reply.

Bedankt voor uw backup. Ik heb, naast de overduidelijke afwijkingen, geen fouten ontdekt in uw database. Ik heb uw melding doorgestuurd naar onze ontwikkelaars. Ik hoop dat zij snel met een oplossing kunnen komen. Wij zullen u dan daarvan op de hoogte stellen.

Ik heb een sterk vermoeden dat bij de andere apparaten hetzelfde geldt, maar dat dit alleen niet zo zichtbaar is vanwege de grilligheid van het verbruik. Dat betekent dat het de grafieken met de uurwaarden een afwijking laten zien, maar dat de totalen kloppen.

So I hope the developers will find the cause.