Home Automation Domotica Forum Europe, Bwired Forum

Problem Statement

MQTT Plugin isn't initializing and never shows up in the list PLUG-INS.

Warning message on PLUG-INS web page

WARNING: Failed getting InterfaceStatus from MQTT - the interface was not found in the list of active interfaces, the list may need to be refreshed.

The following message shows up in the HS3 startup screen:

Initializing plug-in(2): MQTT Instance::unable to open database fileSTACK: Server stack trace: Exception rethrown at [0]: at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg) at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type) at HomeSeerAPI.IPlugInAPI.InitIO(String port) at Scheduler.clsHSPI.CheckInterfaces()

Platform Summary

Windows 10 Home
HS3 Pro Edition 3.0.0.368
1.5.0.0: MQTT

The Gory Details

I have made avaulable a more detailed problem summary, complete with screenshots, detailed diagnostic information, what I have done so far to try and fix it, and more, as a PDF file here on Office365 OneDrive:
- https://1drv.ms/b/s!AnJ1HyFTfZRwm5wHgE5ogwuxWQBjbg

I am posting this question in both locations below and will post the answer, when available, in both as well.
- domoticaforum.eu/viewtopic.php?f=74& ... mp;t=10525
- https://forums.homeseer.com/forumdisplay.php?f=620

Thanks in advance for the assistance!

Jason

After fiddling around for far too long with permissions, I took some fairly drastic steps to resolve the problem:

• Made a copy of the "C:\Program Files (x86)\Homeseer HS3" directory to "C:\Program Files (x86)\Homeseer HS3 Copy"
• Took a screenshot of all the installed plugins
• Uninstalled everything HomeSeer
• Reinstalled everything HomeSeer
• Put back all the plugins
• Copied the contents of "C:\Program Files (x86)\Homeseer HS3 Copy" back to "C:\Program Files (x86)\Homeseer HS3"

End result was that whatever permissions issues were causing the issues have been resolved. MQTT plugin is working properly.

Thank you everyone for the assistance!