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Problem setting up new OTG

Posted: Fri Sep 13, 2013 10:00 am
by MarFan
Hello,

I installed today my OTG (USB version).
When I start the OTmonitor, nothing happens. The Connection is green (Options -> Interface -> Com1).
But nothing happens, (no errors:01-04)

I have a Daalderop Combipact 24/33 and a Honeywell Chronotherm Vision Modulation thermostaat (TH8110M1003)

Can somebody give me some hints to troubleshout

Re: Problem setting up new OTG

Posted: Fri Sep 13, 2013 6:24 pm
by hvxl
Is your thermostat happy, or does it indicate communication problems? If it is happy, you probably connected to the wrong serial port. What happens if you send a serial command, like "PR=A"?

See also the troubleshooting page on the web site.

Re: Problem setting up new OTG

Posted: Wed Sep 18, 2013 10:30 am
by MarFan
Sorry for the late reaction, was not at home.
The thermostaat is happy, no errors on the display.

What do you mean with "Wrong serial port", I use the USB version. Do I need something to install to support the USB connector ? Because OTmonitor is speaking about COM-port.

Re: Problem setting up new OTG

Posted: Wed Sep 18, 2013 10:10 pm
by MarFan
Found the problem, my USB driver was not working.
After installing the prolific pl-2303x usb-to-serial usb driver, everything was working.