Unable run diagnostics on OTG

[Zefram]

I put together a OTG but have problems with it. I get a connection through Prolific-USB to the software and the symbol in the right corner turns green.
The PIC is flashed with the diagnostic file, but when I run the diagnostic option it tells me "diagnostic firmware is required".
When flashing to 3.4 I get " manual reset is required". I have a PIC-programmer and flashing works fine.
Has someone on the forum any similar experiences?

[hvxl]

Are you sure you connected using the correct serial port? When you power up the gateway, do you see any text in the log window of otmonitor?

[Zefram]

Schelte,
There is no text in the login screen. All I see is the symbol in the right corner changing from 2 red parts to 1 green.

Robert

[hvxl]

The green symbol in the bottom right-hand corner only indicates that the program successfully opened a serial interface, not necessarily the one your gateway is connected to.

[Chriskras]

I have the same problem....
Serial port good connect
Firmware upgrade: "Please manualy reset the OTG"
Long time later, this message: Could not switch gateway to self-programming mode