Home Automation Domotica Forum Europe, Bwired Forum

I think they have read my message here [;)]
Received a mail from marmitek today.

<blockquote id="quote"><font size="1" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote">De garantieafwikkeling verloopt altijd via uw leverancier.

Ik neem aan dat u de modules via een winkel of installateur heeft aangeschaft?

<hr height="1" noshade id="quote"></font id="quote"></blockquote id="quote">

- Antoon

would be a pitty if a nice product (even with it's hikups) got lost due poor service and/or warranty. Let's keep our fingers crossed that marmitek will also improve the quality/design of the modules

I spoke today to someone about warranty.
When you buy something in a store you ALWAYS have 2 years warranty on your product. Only thing is that you have to prove you bought the product there. When you don't have a receipt any more, your bank transfer will do as well!
So when a module is broken within 2 years you always have to contact your reseller, not Marmitek. When your reseller does not exist any more, you can contact the producer for your warranty.

Peter
http://ohh.homeip.net/

Same here!
Send Marmitek a mail but no response till now!

<hr noshade size="1"><font size="1">Pieter Knuvers
http://www.bwired.nl <i>Online House in the netherlands. Domotica, Home Automation.</i></font id="size1">

And your reseller?

In the past I have asked questions about their products through their website: http://www.marmitek.com/nl/klantenservi ... roduct=501
(KLIK HIER)
And always had a good response.[:)]
(although it can take a few days for response.[|)]

Peter
http://ohh.homeip.net/

After my e-mail experience with marmitek about my broken modules they can kiss my a$$.
I will NEVER buy anything anymore that has anything todo with this $hit company.
I'm also suggesting all my friends to do the same!

I know. marmicrap will laugh about this, but hell... It makes me feel good.

Yes... I'm really pissed at them!

--

Never start anything you can't fi