Verkenner wrote:"in the end we ended up installing a complete new system" Did you reinstall the Stretch Pro plugin or Source ?
The service guy who came to install the Plugwise system was not really well instructed. He complained that he was only instructed 2 hours, and then was sent out with an installation manual and a support number at Plugwise.
It ended up that I could tell the guy more about Plugwise and IP networking than he knew himself.
The reason why I tell this is the way the Stretch Pro (let's call it "SP") has to be installed. I saw some of the instructions and the setup page, but that gave no clue of the reason of the odd setup.
First, the SP should be connected to my router. Not by WLAn but bij LAN. Tada!!!, problem number one: my router is far away from the router. The initial requirements communicated by Enexis said that a WLAN connection should be available, but it ended up not to be so. I don't know why Plugwise did'n use the WLAN cababilities of the Cisco Router, but it is a missed opportunity.
Well, as my router was too far away we had to use a home plug (LAN over the electric power lines). Problem number one solved.
Next thing that needed to be done is assigning an IP number. The instructions were to connect the SP to the LAN, look on the setup page which IP numer it has been assigned, and then enter a new IP number in a separate field. That number should contain the firts thre number pairs of the aggigned number (in my case 192.268.0), followed by a number between 210 and 230. It was not clear to me and the technician why the IP number should be in this range. So here we ended up with problem number two: my router's DHCP is configured to assign numbers in exactly that same range. So I decided to assign a fixed IP number for the SP.
To be short, after restart of the SP it didn't get any internet access anymore, even after I had removed the fixed IP in my router and restarting of both my router and the SP. After consulting Plugwise support, things got a bit clearer to me. What the smart guys at Plugwise intended to do with the new IP address (the one within the 210-230 range) was to assign a fixed IP address for the SP, so that after a reboot it wouldn't get a different IP address by the DHCP server, which would make it unfindable to the Plugwise Source software.
Somehow there must have been a network conflict with the MAC Address of the SP being linked to multiple IP addresses, but even multiple resets of the router and the SP didn't solve the problems. So in the end the technician installed a complete new Plugwise set (SP, Stick, Circles and License Key), just to be sure everything worked, and all components belonged to the same set. And finally it did work.
If Plugwise had been clear in their instructions of the purpose of the new IP address, these problems may be avoided. By the way, the reason why the IP address had to be in the 210 - 230 range of the subnet was explained to me by the guy from Plugwise Support. Their thought was that many people don't know the access password to their router's setup. So they wouldn't be able to assign fixed IP's. So Plugwise assumes that for any router it would be safe to set a fixed IP in the range of 210-230 because it will most probably not be used anyway (most routers assign IPs starting from 1 upwards). Well, not in my network !!!!!
Why oh why Plugwise makes this setup so difficult? If only they would make their instructions more clear this could be avoided. Or couldn't the Plugwise software not simply connect to the Host Name of the SP, because that is also a unique name. Than that would be indepentant of the IP address assigned to it.
And can you tell someting about the software to read the "P1-port.
No I can't because that is part of the Stretch Pro's customised firmware. That must be decoding the data telegrams sent by the P1 port. It's reading the Day and Night meter values, the actual power consumtion, and the gas meter value. Those must be stored within the SP, because it has the meter values available even when the Plugwise Source or Server software are not active (historical meter values are shown in Source when it has been started).
And of course ..... the secured WRT160NL asks to open
If only had been able to see the password ....
