Merten Connect software stopped working

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Merten Connect software stopped working

Postby olof » Sat Nov 25, 2017 9:37 am

Hi,

As anybody ever experienced this error message from Merten´s Connect software ´MertenCT.exe stopped working´? It is driving me crazy.

Why am I still using it: I am on Homeseer 2 and need that old beast Merten Connect software to program my Merten Z-wave devices...

Background info:
- That software has not been changed by Merten since 2010... but always worked fine. But last time I used it was some years ago on Windows 7 and (I think) Windows 8
- Now on Windows 10 I have re-installed it now on different laptops but still the above problem.
- I have disabled the Win 10 firewall to no avail

Anybody have any suggestions? My whole outside z-wave lighting has failed and I need to find out what is going on.

thanks in advance
Olof
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Re: Merten Connect software stopped working

Postby abl » Mon Nov 27, 2017 6:15 pm

I experienced exactly the same problem this weekend, when I tried adding one Merten device to my network. On a newer laptop (Win 10) it didn’t work... I was very happy to still have my Windows XP laptop (>10 years old) with the software installed. Btw I was positively surprised by the speed of that laptop [emoji23]


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Re: Merten Connect software stopped working

Postby olof » Thu Nov 30, 2017 8:24 pm

thanks for confirming my suspicion that it is Windows 10 thing.
I will borrow an old laptop from work to get this thing done.

But then I have to make a decision to migrate to Homeseer 3 or switch to Fibaro. Decisions, decisions, decisions....
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Re: Merten Connect software stopped working

Postby Wim2008 » Wed Dec 12, 2018 9:04 pm

I am renovate my house now and I like to reorganize my Merten network next weekend. Some devices aren't work well.
The Merten Configurator software is installed in Windows, but I have no driver anymore to get connection with the Merten Connect USB data Interface.
Is there anybody who can send this driver to me for use? Or where I can download the driver?

Thanks.

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Re: Merten Connect software stopped working

Postby Akatar » Wed Dec 12, 2018 9:45 pm

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Re: Merten Connect software stopped working

Postby Wim2008 » Thu Dec 13, 2018 5:36 am

I have tried both and several other sites with those notifications, but no driver found. Only a programm that manage the upgrading for drivers.

Has somebody the configurator software of Merten or Schneider Electric on cd? See http://www.schneider-electric.nl/nl/pro ... interface/

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Re: Merten Connect software stopped working

Postby Wim2008 » Wed Dec 19, 2018 9:20 pm

Driver found.
If you install the Configurator in Windows XP, the driver will installed directly with the configurator together.
Till now it was not possible for me in WIndows 7 or 10.
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