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(Fixed) Problems activating a resetted Toon

Posted: Wed Sep 14, 2022 12:23 pm
by EricvL
Hi guys,

I'm trying to activate a factory resetted Toon by using the router script procedure. I can connect the Toon to the ToonRouter network, but the setup wizard doesn't provide an activation button afterwards. Instead, the following screen is shown:
Toon.png
Toon.png (106.31 KiB) Viewed 9128 times
I tried tapping the "Activeren bij Service Center" bar itself, but nothing seems to be working.
Does anybody know what's going wrong here? Thanks for any help in advance!

Kind regards,
Eric

Re: Problems activating a resetted Toon

Posted: Wed Sep 14, 2022 6:23 pm
by TheHogNL
The activate button only appears if the toon has a valid connection to the internet AND it can connect over the Toon VPN to the toon servers. That last thing could not be working if the toon isn't having valid VPN certificates (which a lot of 2nd hands toons have now). Only way to root these toons are using the hardware method.

Re: Problems activating a resetted Toon

Posted: Wed Sep 14, 2022 10:34 pm
by oepi-loepi
Indeed. Stop trying and use the hardware method. All toons showing this screen for more than 10 minutes have a vpn failure. Only hardware rooting is possible.

Re: Problems activating a resetted Toon

Posted: Thu Sep 15, 2022 8:38 am
by EricvL
OK, thanks for your help guys.
That will pose another challenge for me then: this is a R10 Toon and I only have a JTAG. I always used this JTAG through PuTTY in Windows.
I read that for R10 Toons, you have to use an updated version of OpenOCD, so I guess this procedure will only work through Linux, right?
Thanks again for your help!

Kind regards,
Eric

Re: Problems activating a resetted Toon

Posted: Mon Sep 19, 2022 2:51 pm
by hebeanflorin
Hi! Did you solve the problem? I have the same problem, I tried like Toon team recommended with a HotSpot connection but did not work.

Re: Problems activating a resetted Toon

Posted: Mon Sep 19, 2022 4:55 pm
by Daniel
hebeanflorin wrote: Mon Sep 19, 2022 2:51 pm Hi! Did you solve the problem? I have the same problem, I tried like Toon team recommended with a HotSpot connection but did not work.
Did you read what oepilope wrote?

Re: Problems activating a resetted Toon

Posted: Tue Sep 20, 2022 8:04 am
by oepi-loepi
Daniel wrote: Mon Sep 19, 2022 4:55 pm
hebeanflorin wrote: Mon Sep 19, 2022 2:51 pm Hi! Did you solve the problem? I have the same problem, I tried like Toon team recommended with a HotSpot connection but did not work.
Did you read what oepilope wrote?

Again… on toon 1, when in factory reset mode, if you do not see the activate button when connected to a network within 1 hour you cannot use the software root method. In that case you will open the toon and use the hardware method. If you do not know linux or do not have the materials, search in Marktplaats for “rooten toon”. Services are provided there.

Re: Problems activating a resetted Toon

Posted: Tue Oct 18, 2022 9:25 pm
by jay4733
I have the same situation as Eric

I have completed the hardware root method using https://github.com/martenjacobs/ToonRooter and a raspberry pi, and can confirm I have root SSH access. But how do I continue with activation / having a usable thermostat? I still have no activate button like in Eric's photo.

Thanks for the support!
Jay

Re: Problems activating a resetted Toon

Posted: Wed Oct 19, 2022 12:38 pm
by oepi-loepi
with root acces do

sh update-rooted.sh -f

followed by

sh update-rooted.sh -v 6.0.9

Re: Problems activating a resetted Toon

Posted: Wed Oct 19, 2022 1:17 pm
by jay4733
oepi-loepi wrote: Wed Oct 19, 2022 12:38 pm sh update-rooted.sh -v 6.0.9
Thanks for the response!
I did the first step with -f successfully, but really 6.0.9? I don't see that version in the list (from this https://github.com/IgorYbema/update-rooted), or maybe I should get the update-rooted script from somewhere else:

Code: Select all

sh /root/update-rooted.sh
===================================================================================================================================================================
Welcome to the rooted Toon upgrade script. This script will try to upgrade your Toon using your original connection with Eneco. It will start the VPN if necessary.
Please be advised that running this script is at your own risk!

Version: 4.76  - TheHogNL - 24-09-2022

===================================================================================================================================================================

You are currently running version 5.43.100 on a qb2 with flavour uni

Available versions: 1.9.10 2.1.0 2.2.24 2.3.17 2.3.29 2.3.36 2.4.7 2.4.12 2.5.11 2.5.14 2.5.18 2.6.24 2.6.33 2.8.16 2.8.21 2.8.27 2.9.15 2.9.26 2.10.15 3.0.29 3.0.32 3.1.22 3.2.14 3.2.18 3.2.21 3.3.8 3.4.2 3.4.4 3.5.4 3.6.3 3.7.8 3.7.9 4.3.20 4.4.21 4.7.23 4.8.25 4.9.23 4.9.124 4.10.6 4.10.9 4.11.6 4.12.0 4.13.6 4.13.7 4.15.2 4.15.6 4.16.8 4.17.11 4.18.8 4.19.10 4.20.7 4.22.7 5.0.4 5.0.5 5.0.6 5.2.11 5.5.7 5.9.6 5.13.9 5.13.12 5.15.6 5.18.8 5.22.14 5.25.8 5.28.6 5.28.9 5.30.4 5.33.9 5.39.7 5.41.1 5.43.2 5.46.4 5.49.4 5.49.7 5.49.16 5.49.19

Which version do you want to upgrade to?

Re: Problems activating a resetted Toon

Posted: Wed Oct 19, 2022 8:41 pm
by Toonz
go to version 5.49.19

version 6 was just created by Eneco to fix the certificate issues, doesn't contain any new functionality.
Therefor we never released version 6 for rooted Toons.

Re: Problems activating a resetted Toon

Posted: Wed Oct 19, 2022 10:29 pm
by jay4733
Thank you both, that has worked!

Re: Problems activating a resetted Toon

Posted: Mon Nov 28, 2022 4:24 pm
by belmanski
Can you tell me all the steps you take?

Thank.