Home Automation Domotica Forum Europe, Bwired Forum

hello, I have a problem with my aeontec multisensor.

I have the sensor for a few days now, But I can't get it work in Homeseer.

Homeseer see's only the battery status, the multilevel sensor ( it stay always on unknown), and the motion sensor.

Homeseer don't see the humidity sensor and the temperature sensor.

I perform a firmware update on the sensor, and Homeseer is up to date.


The sensor is completely reset and it is excluded from homeseer. After that, I include it again but no results

I try too do a re-scan on the device. but still no humidity sensor or temperature sensor.
By association group 1 I selected homeseer.

Have more people problems with this sensor?
How can I fix this?

Many thanks

(Image for support)

Nobody?

I've reinstall my homeseer PC and I Erasing the Aeon labs z-stick II.

Now I try to include the multisensor, stil no humidity sensor, temperature sensor or lux sensor.

Is this a homeseer problem? or is this a problem in the sensor? (The sensor is battery powered.)

these Errors apear in my log:

7-11-2013 13:56:22 - Z-Wave - Contacting node 2 to get supported features

7-11-2013 13:56:22 - Z-Wave - Attempting to get manufacturer ID from device 2...

7-11-2013 13:56:22 - Z-Wave - Z-Wave manufacturer ID: 134=86H (Aeon Labs), Type: 2=2H, ID: 5=5H

7-11-2013 13:56:22 - Z-Wave - Device: Z-Wave Z-Wave Interface (Node 2) supports class(es): COMMAND_CLASS_SENSOR_BINARY, COMMAND_CLASS_SENSOR_MULTILEVEL,
COMMAND_CLASS_BATTERY, COMMAND_CLASS_WAKE_UP, COMMAND_CLASS_CONFIGURATION_V2, COMMAND_CLASS_ASSOCIATION_V2,
COMMAND_CLASS_MANUFACTURER_SPECIFIC, COMMAND_CLASS_VERSION

7-11-2013 13:56:23 - Z-Wave - Z-Wave device 2 version: Lib: 3.28 App: 1.18

7-11-2013 13:56:23 - Z-Wave - Device supports 1 groups for associations

7-11-2013 13:56:23 - Z-Wave - Programming device Z-Wave Z-Wave Interface (2) to send wake-up notifications to HomeSeer.

7-11-2013 13:56:23 - Z-Wave - Setting wake-up interval for device to 1 hours and 0 minutes.

7-11-2013 13:56:23 - Z-Wave - Node 2 (Z-Wave Z-Wave Interface Root Device 2) supports the Wake-Up Command Class Version 2 - Capabilities were retrieved successfully.

7-11-2013 13:56:28 - Warning - Device Z-Wave Z-Wave Interface Child 2 Multilevel Sensor Report was not received - the child device will NOT be configured properly.

7-11-2013 13:56:28 - Z-Wave - ********** Done with Z-Wave Device with Node ID of 2 **********

7-11-2013 13:56:30 - Warning - Z-Wave Multilevel Sensor device Z-Wave Z-Wave Interface Child 2 Sensor Multilevel is missing Sensor Type information - cannot update sensor
status.

7-11-2013 13:56:30 - Device Update - Device: Z-Wave Z-Wave Interface Child 2 Battery Battery Level 80%

7-11-2013 13:56:31 - Device Update - Device: Z-Wave Z-Wave Interface Child 2 Sensor Binary Status set to ON/OPEN/MOTION

And later:

7-11-2013 22:59:45 - Warning - Z-Wave Multilevel Sensor device Sensor AeonTec Aeontec Lux sensor is missing Sensor Type information - cannot update sensor status.


I hope someone can help me with this.

What's the version of Homeseer you are using ?

Henk_J wrote:What's the version of Homeseer you are using ?

Hello Henk,

Thanks for you reply.

I use hs pro version 2_5_0_49.

Ok I'm still on 2.5.23 and the sensor works fine on this version. So if you already included again and did a rescan there is not much more you can try. I would suggest to RMA this unit and ask for a replacement.

It is a known problem ...the firmware was changed and not yet supported in Homeseer ... Fibaro HC2 has a similar support problem with this device.... check the forums

Henk

I had the same problem. Download the latest release (v 2.5.0.81) from http://homeseer.com/downloads/index.htm

The latest released couldn't be seen with the updater so manual download is necesarry. It support the latest AEON firmware release

Hallo binkiem,

Thanks for the link. I will try it tomorrow evening.

i hope it's gonna work.


If I see the reply from Henk, I start to think I broker THE sensor by updating it.

Regards.

binkiem wrote:I had the same problem. Download the latest release (v 2.5.0.81) from http://homeseer.com/downloads/index.htm

The latest released couldn't be seen with the updater so manual download is necesarry. It support the latest AEON firmware release

Binkiem, you solved my problem.

Now I see all the sensors.



Many thanks.

Happy to see this also solves the problem and no thnx. I hope that more people who suffers this problem find the link to.