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Unable run diagnostics on OTG

Posted: Mon Nov 11, 2013 10:44 pm
by Zefram
I put together a OTG but have problems with it. I get a connection through Prolific-USB to the software and the symbol in the right corner turns green.
The PIC is flashed with the diagnostic file, but when I run the diagnostic option it tells me "diagnostic firmware is required".
When flashing to 3.4 I get " manual reset is required". I have a PIC-programmer and flashing works fine.
Has someone on the forum any similar experiences?

Re: Unable run diagnostics on OTG

Posted: Sat Nov 16, 2013 6:56 pm
by hvxl
Are you sure you connected using the correct serial port? When you power up the gateway, do you see any text in the log window of otmonitor?

Re: Unable run diagnostics on OTG

Posted: Sun Nov 17, 2013 8:46 pm
by Zefram
Schelte,
There is no text in the login screen. All I see is the symbol in the right corner changing from 2 red parts to 1 green.

Robert

Re: Unable run diagnostics on OTG

Posted: Sun Nov 17, 2013 9:52 pm
by hvxl
The green symbol in the bottom right-hand corner only indicates that the program successfully opened a serial interface, not necessarily the one your gateway is connected to.

Re: Unable run diagnostics on OTG

Posted: Wed Nov 20, 2013 12:40 pm
by Chriskras
I have the same problem....
Serial port good connect
Firmware upgrade: "Please manualy reset the OTG"
Long time later, this message: Could not switch gateway to self-programming mode